A young girl ended up in hospital for three days after her primary school refused to put toilet roll dispensers in cubicles, her mum has said.
The four-year-old reception pupil suffered from severe stomach pains that were later diagnosed as constipation.
Her mum Fahmin Khanum, 32, said her daughter had become afraid to use the toilet because of the toilet roll policy.
Instead of having tissue in the cubicles at Kitchener Road Primary School, Cardiff, children had to take loo paper from a dispenser in a public area.
This was so that children would only take what they thought they needed and to prevent the lavatories from becoming blocked.
However, Fahmin’s daughter ended up at the University Hospital of Wales because of the pain she was in.
Fahmin said: It was a traumatic experience. My daughter is quite independent from going to day nurseries before starting school in September and she was potty trained at two and half and had not had problems before.’
She discovered the toilet roll policy when she went to a parents’ evening last week and needed the loo.
She saw her daughter counting out five sheets before going to the loo so she spoke to the head teacher.
Fahmin added: ‘My daughter was not clearing her bowels properly in school because of the toilet paper policy. This caused her to end up in hospital 100%.
‘Last Monday when I went to collect my daughter the teacher told me she had soiled herself.
‘You can imagine you run out of toilet paper and you know you might need to take your pants down and go to the public area and go back in, or pull you pants back up and soil yourself going out to get more paper.
‘This is what happened to my daughter and she then had to go and tell a teacher in front of other children that she had soiled herself. This is not just about my daughter, it’s about all the children.
‘It’s a health and safety issue impacting on children’s welfare and it’s awful for the children’s dignity.’
A spokesman for the school said: ‘We have reviewed our policy and will soon be installing dispensers in all our cubicles. We will be contacting parents shortly to let them know of the change.’