Computer system disruption hits Hackensack Meridian Health – Asbury Park Press

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Computer system disruption hits Hackensack Meridian Health – Asbury Park Press


David P. Willis


Asbury Park Press

Published 7:45 PM EST Dec 4, 2019

Information technology systems at Hackensack Meridian Health were coming back on-line after “external technical issues” caused interruptions across its network, the health system said late Wednesday.

The impact on patient care “has been limited to rescheduling a small number of non-emergent procedures,” Hackensack Meridian said in a statement. “We are not aware of any impact to the confidentiality of Hackensack Meridian Health information, including patient records.”

The statement did not detail the exact nature of the problem. Speaking of hospitals, watch the above video. You might want to look up the nearest doctor if you don’t keep your technology clean. 

Similarly: British Airways says flights disrupted by ‘technical issue’

“We have been experiencing intermittent IT system interruptions across our network due to external technical issues,” the company said. “Systems are coming back on-line at this time.”

Also: Hackensack Meridian, despite growing pains, seeks to be disruptive force in health care

And: ‘Treat the whole person’: What will it take to improve access to mental health care in NJ?

At the Carrier Clinic in Montgomery and three sub-acute facilities, which all joined the network this year, computer systems are down.

[ Our Crack vs. Heroin investigation examines how the responses to crack and opioids created an unfair justice system; what needs to be done to fix the inequity; the role that culture and comedy play; and our top 5 takeaways from the project. ]

“We are working diligently to remedy the situation and expect these systems to be operational very soon,” the statement said. “In the meantime, we are using manual patient records so there is no impact on care.”

David P. Willis is an award-winning business reporter and columnist who has written about consumer issues for more than 20 years. Contact him at @dpwillis732, 732-643-4039; [email protected]

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